69 Ricardo Street, Dresden ST3 4EX

Telephone:  01782 326620




  About Us   Our Philosophy   Contact Us  

All about us

Eldon House is owned by Mr and Mrs S. Jain

The Registered Manager, Mrs Mary Burrows began employment at Eldon House in 1989 and worked her way up from a care assistant to her present position.

Mrs Burrows is an NVQ Trainer/Assessor after achieving D32/33 City & Guilds.  She has gained levels 2 and 3 in direct care and has achieved level 3 in Care Management and level 5 in Leadership in Health & Social Care. 

Mrs Burrows is supported by her Deputy Care Manager, Mrs Shirley Alcock, who began her employment at Eldon House in 2003 as a Care Assistant and worked her way up to her current position. Mrs Alcock has achieved level 3 in Direct Care and is dedicated to her work at Eldon House.


The Management are committed to the training and development of staff, who in turn deliver the highest quality of care.

The Senior Staff have achieved Level 3 in Direct Care.

All of our Care Assistants have achieved or are working towards a Diploma in Health and Social Care.

All Employees have been trained in First Aid, Basic Food Hygiene, Fire Safety, Health & Safety, Moving & Handling, Medication, Safeguarding Vulnerable Adults, COSHH,  Dementia Awareness, Continence Management, Bereavement, Infection Control   etc.

Settling In

On arrival to their new Home, each Service User is given a Handbook.

This is a guide to our Home, containing information on:

  • Eldon House and its Staff

  • The promotion of an independent and quality lifestyle

  • Services we offer

  • An A to Z of day to day life at Eldon House

  • Useful information and addresses

Each Service User has ‘a six weeks occupancy agreement’ to decide whether ‘this is the place for them.’

This first six weeks then provides an opportunity for staff to get to know the individual Service User and their family, and identify their wants and preferred way of living, e.g. the time they like to get up in the morning and go to bed at night.

During this period, the person’s care and support requirements are also assessed and discussed and developed into an agreed care plan.

This will include discussion and assessment of any risks to which the Service User or staff may be exposed to as a result of making their own choices and decisions.

It also includes discussion, with the agreement of the Service User, with any relatives or representatives who may be involved with the individuals care needs and plans.

The aim is to achieve a plan of care with which everyone involved is happy.

Eldon House prides itself on its Good Home Cooking
All diets are catered for and choices are met.

“Is it good enough for my Mother, Father, Grandmother or Grandfather?”

If not, then it is not good enough for our Service Users.


Our service users

Anyone over the age of 60 years of age, including married couples or partners who, because of physical incapacity, require help with daily living, are entitled to apply for a place at Eldon House.

Designed to accommodate 34  Service Users, the Home specialises in the long-term care of elderly frail and those with varying stages of dementia. 

The Home can also cater for ‘Respite Care’ subject to room availability.

One of our main aims is to help Service Users to retain their links with their Family, Friends and the Community.

Application for Accommodation.

An assessment of each applicant is carried out prior to admission, to ensure that the service and facilities we can offer can meet the needs of each  individual Service User.

It is important that any new Service User feels Comfortable and feels ‘at home’

The prospective Service User will be invited to visit, possibly stay for a while – perhaps have a meal or just a cup of tea – to acquire a taste of the care we provide.

They are provided with a handbook containing information about our Home.


They may apply for placement directly, although in most cases, applications follow assessment of need made by the local authority social services.  This includes an assessment of their financial circumstances, which will determine any funding to which they may be entitled as a contribution to the costs of their accommodation and care.

Each application is given careful consideration by the Home’s Management and depending on vacancies, a decision to offer a place is usually made within five days.  Where there is no current vacancies, it is possible for an applicant to be placed on a waiting list.

Other Services Offered

Medical Care is provided by a Doctor of your choice and we have an excellent rapport with the local district nurses and health and remedial services, whom the home contact on the Service Users behalf.

A wide range of visiting professionals adds to the services and facilities that Eldon House offer.

  • Hairdresser

  • Beautician

  • Chiropodist

  • Optician

  • Dentist

  • Physiotherapist

  • Occupational Therapist

  • Local theatre trips

  • Weekly dance exercise classes

  • Regular entertainment - singers, theatre groups etc

Eldon House also provides an on-site laundry service.










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